Return Policy and Warranty

6 month Limited Warranty on New Products & Accessories (Excludes Clearance Items)

Along with the guarantee, Camper Safety Concepts, LLC, warrants all products & accessories (excluding clearance items) against manufacturing defects in materials and workmanship under normal consumer use for a period of 6 months from the date of original purchase. This product is NOT warranted against color fading due to the nature of its use. During this warranty period, if a defect arises in the product, we will repair or replace your product at our discretion. Replacement exchanges will be the same model as originally purchased; every attempt to replace the same color will be made, however, color cannot be guaranteed. This limited 6 month warranty applies to any repair, replacement part or replacement product for the remainder of the original warranty period. Once a replacement is sent, the warranty for the new product is null and void.

All exchanges only must be pre-authorized, please contact us at sales@hitchvest.com to obtain your authorization number. ALL exchanges, once approved, will be subject to an inspection. Shipping costs are the CUSTOMER’S RESPONSIBILITY, unless original shipment did not include free shipping.  

There is a 25% fee for any sealed and unused products within 30 days for returns. Any opened product is not returnable.  

 

PLEASE READ ----OPENED boxes

  1. of SlideGuards that have been used/misshapen/exposed to water, any outdoor elements including but not limited to the prior listed,
  2. and HitchVest boxes with vacuum seal broken (please see dimensions section prior to your purchase)
are NOT-REFUNDABLE 
(please email us prior to your purchase with ANY questions)

 

PLEASE make sure you have the correct model (see measurements under the dimensions tab) before purchasing! We have a team of members happy to help you choose the correct model for your 5th wheel pinbox! 

 

 

 

 

WARNING: THIS PRODUCT CAN EXPOSE YOU TO CHEMICALS WHICH ARE KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER OR BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM FOR MORE INFORMATION VISIT www.p65warnings.ca.gov.